Employment Opportunities

Customer Service Representative

Do you thrive in a fast-paced environment? Are you looking for a new opportunity to work in Customer Service for a rapidly growing company?

A leader in the online information marketing industry, we are currently seeking a dynamic Customer Service Representative to join our rapidly growing team. This position serves a vital role in this high-end company, and will have myriad opportunities for growth and advancement. The ideal candidate will have extensive experience resolving client issues and providing solutions regarding the day-to-day sales and marketing efforts of the company.

Responsibilities include processing internet sales, handling customer inquiries and fulfilling customer requests via email or phone. The Customer Service Representative will also manage client retention and upsell opportunities, collections issues and customer tracking. Additional special projects may be assigned, with a strong customer focus relating to the sales and marketing operations of the company.

The successful candidate will have excellent customer service/client relations skills, be an independent self-starter and able to multi-task in a fast-paced environment. Must have polished communication and interpersonal skills, a positive attitude, and stellar computer skills. Knowledge of 1shoppingcart.com a plus!

We offer a competitive salary and benefit package, in a progressive work environment, with incredible potential for growth.

For consideration, please email cover letter and resume
with “Customer Service Representative” in
subject line to
employment@monikahogando.com.

Web Developer Part-time

A leader in the online information marketing industry is seeking a part-time web developer to join our team. The web developer will be responsible for creating new web pages, and updating, testing and maintaining the company websites with current and accurate information. Additionally, the web developer may be responsible for occasional audio or video editing. We are a fast-growing company with frequent updates and changes to our website. The successful candidate will be detail oriented, and a self-starter with the ability to multi-task in a fast-paced environment. They must have a customer service orientation and professional communication skills, to respond to content and network related issues, both internally and externally. This position requires a minimum of 5 years in a web development/design role with experience in graphics, multi-media, and site management. Must be proficient in Drupal, XHTML, PHP, CSS, JavaScript, and MySQL. Good working knowledge of Photoshop is a must. Experience with Drupal implementation, Drupal multi-site configurations, Drupal theme development, and Drupal module development is a plus, as well as experience with simple audio/video editing applications.  Flash and Actionscript experience is also desirable. This is a part-time position with up to 20 hours/week, during business hours, with the possibility of occasional off-hours work. For consideration, please email resume and cover letter with “Web Developer” in subject line to employment@monikahogando.com.